Help for your team while they are on the phone.
It shows your team what to say, as the call happens. New people sound like your best person.
Training a new rep is hard. Your business is not like the others.
Every business has its own way of handling a call. What to ask first. How to answer the hard question about price. When to book, when to hand off, what never to promise. Your best person learned it over years. A new hire has to learn it on live calls, with real customers on the line.
AI Call Coach puts that knowledge on the screen while the call is happening. The new person sees what to ask next and how to answer. They sound like they have been there for years, from the first week.
What it does.
During the call
A quiet panel beside the call. What to ask next, how to answer the question the caller just asked, when to offer the booking, what to say if they hesitate.
After the call
Notes on what went well and what to try next time, written against your playbook. Managers see where each person is strong and where to help.
Who it is for.
Front desks
A salon, a clinic, a studio, a shop: one or two people answering while they do everything else. Coach keeps the call on track.
Call centers and intake teams
Many people, many calls, one standard. Coach makes every call sound like the brand.
Sales and booking teams
The call that turns a question into a customer. Coach helps with the price question, the objection, the close.
Businesses with turnover
If you train new people every few months, Coach cuts the ramp from weeks to days.
Multi-location brands
One playbook, every location. Franchisors see it is being followed.
How we set it up.
We talk first. Then a few people on your team try it.
We talk about your calls: what a great one sounds like, where new people get stuck, what you wish everyone would say. If you have a script or a playbook, we start from it. If not, we write one with you.
We build the coach on your playbook and connect it to your phone system. Then two or three people on your team use it for a week while we watch the notes with you and tune it.
When it is right, everyone gets it. We train your team, and the notes keep improving the playbook over time.