We call your old customers for you.
It calls the people who already know you, says what you would say, and books them again.
What it does.
Reaches the people who already know you.
Past customers, lapsed members, patients who are due, leads who never booked. You give us the list and the reason to call.
Says what you would say.
It follows your script and your tone. A seasonal offer, a friendly check-in, a reminder that it is time. Never a hard sell unless that is what you want.
Does everything AVA does on the call.
Books the appointment or reservation, takes the order, answers questions, updates their details, or hands the call to a person.
Keeps the relationship warm.
A thank-you after a visit. A check-in a month later. A happy-birthday call. The small touches you would make if there were time.
Tells you what happened.
Every call gets a summary. Interested, booked, call back later, not now. Your team only picks up where a person is needed.
Who it is for.
Any business with customers it would like to hear from again. Not every call ends in a booking; some end in an order, a renewal, a visit, or just a good feeling about you.
Restaurants and cafes
Invite regulars back for the new menu, a holiday booking, or a slow Tuesday.
Salons, spas and barbers
Rebook clients who are overdue for a cut, color, or treatment.
Gyms and studios
Win back members who stopped coming, and fill the new class.
Dental and medical offices
Recall patients who are due for a cleaning or a check-up, and confirm the visit.
Auto shops
Remind customers it is time for service, tires, or the inspection they put off.
Stores and showrooms
Tell loyal customers about new arrivals, a sale, or that the item they wanted is back.
Professional services
Check in on last year's clients: tax time, renewals, the annual review.
Schools, tutors and camps
Call last season's families about enrollment before the spots fill.
Home services
Follow up on every open quote and offer seasonal maintenance to past customers.
Nonprofits and memberships
Thank donors, renew members, and invite people to the event.
How we set it up.
We talk first. Then we try it on a small list.
We talk about who you want to reach and why. What a good call sounds like. What to do when someone says yes, maybe, or no.
We write the script together and build the caller on it. Then we run it on a small list, listen to the summaries with you, and adjust.
When it is right, we run it on the whole list, on the schedule you set. You see every outcome, and only step in where a person is needed.
3 to 5 times more follow-ups than calling by hand.